All I Want is an Unfair Advantage
The "Unfair Advantage" leaves your competition loosing a war they didn't even know they were fighting.
Earning the "Unfair Advantage" is the ability to consistently exceed customer expectations...to the point that it is "unfair" to the competition.

Zero Tolerance for Mediocrity
Zero Tolerance for Mediocrity is understanding that the first time you accept mediocrity is the last time you will see excellence. Growing and retaining quality self motivated employees will be the key to success in the new millennium. Y2K compliance will be the least of your concerns if you are still working with "non-compliant" marginal employees.

Managing with Style
In this highly interactive program Rick leads your participants through an insightful and entertaining workshop that will be talked about and relived throughout this meeting and the next. Managing with Style proves that real world training can be fun.

Still Not Ready for CHANGE
Change happens, like it or not. You can deny it, resist it fight it or ignore it but in the end, change is still there. And it's not waiting for anyone.
In developing this program, Rick has drawn from the most exciting new ideas in business strategy, creativity, marketing and organizational behavior. He shows your participants how to embrace and harness the power of change, using it as a critical element to success.

Boothmanship - Selling from the Trade Show Booth
Selling on the trade show floor is like no other selling situation. Boothmanship gives the sales professional the essential tools to be successful in the non-stop, frenetic trade show environment. This selling skills program trains the sales professional how to Greet, Qualify and Commit within two minutes.